Salesforce, Inc.는 미국, 유럽, 아시아 태평양 지역에서 기업과 고객을 연결하는 고객 관계 관리(CRM) 기술 서비스를 제공합니다. 이 회사는 고객이 대규모 엔터프라이즈급 자율 AI 에이전트를 구축, 배포, 관리하고 사람과 에이전트가 협력할 수 있도록 지원하는 Agentforce; AI 에이전트와 사람의 역량을 결합한 통합 플랫폼으로, 영업팀이 전체 영업 프로세스를 판매, 관리, 자동화하도록 돕는 Agentforce Sales; 모든 산업 분야의 기업이 고객, 직원, IT 및 현장 서비스의 모든 요구사항을 하나의 통합 AI 기반 플랫폼으로 통합할 수 있도록 지원하는 Agentforce Service; AI 에이전트에 컨텍스트를 제공하고
Salesforce, Inc. provides customer relationship management technology services that connect companies and customers together in the United States, Europe, and the Asia Pacific. The company offers Agentforce, which enables customers to build, deploy, and manage enterprise-grade, autonomous AI agents at scale, enabling humans and agents to work together; Agentforce Sales, an integrated platform that brings together the power of humans with AI agents to help sales teams for selling, managing, and automating entire sales processes; Agentforce Service, which enables companies in every industry to bring all of their customer, employee, IT, and field service needs onto one integrated AI-powered platform; Data 360, a data engine that gives AI agents their context and serves as the foundation for how customers unify service offerings, making their data actionable for both humans and agents; Informatica, an AI-powered data management platform that enables customers to discover, integrate, govern, and deliver trusted data at scale across hybrid and multi-cloud environments; and Slack, a conversational interface for the agentic enterprise where people and agents work together, connecting knowledge, actions, and data in real time. It also provides marketing platforms; commerce services, which empower shopping experiences across various customer touchpoints; integration and analytics solutions; Salesforce Starter, a suite for small and medium-sized businesses that brings sales, service, marketing, and commerce together; and a field service solution that enables companies to connect service agents, dispatchers, and mobile employees through one centralized platform to schedule and dispatch work, as well as track and manage jobs. It serves financial services, healthcare and life sciences, manufacturing, automotive, and government sectors. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.
